List of Chapters and Topics – AR, Adv Coll, iRec

Customers

Customer Data Model

Trading Community Architecture

Creating a Customer

Creating Customer Account

Creating Customer Addresses and Sites

Business Purposes

Transactions – Guarantee

Creating a Transaction Type

Creating a Transaction Source

Entering a Guarantee

Apply Invoice to Guarantee

Check Commitment Balance Balance

Check Adjustment Transaction

Guarantee and Adjustment Accounting

Transactions – Deposits

Creating a Transaction Type

Creating a Transaction Source

Entering a Deposit

Receiving the Deposit

Apply Invoice to Deposit

Check Commitment and Receivables Balance Balance

Check Adjustment Transaction

Deposit and Adjustment Accounting

Invoices, Debit, Credit Memos

Creating a Transaction Type

Creating a Transaction Source

Creating Standard Memo Lines

Creating Invoice, Debit, Credit Memo

Payment Schedules

Accounting for Invoices, Debit, Credit Memos

Auto Accounting

How Auto Accounting Works

Sources for Auto Accounting

Accounting for Transactions

Create Accounting Process

Invoices with Rules

Bill in Advance and Bill in Arrears

Revenue Recognition (Fixed, Variable and Deferred)

Setting up Accounting Rules

Milestones/Event based Revenue Recognition

Transaction Flow and Accounting

Adjustments

Defining Receivable Activities

Approval Limits

Adjustment Transaction Flow and Accounting

Balance Forward Billing

What is BFB

Setup Steps of BFB

Transaction Flow of BFB

Late Charges and Interest Invoices

Late Charges and Interest Policy

Setting up Late Charges

Transaction Flow and Auto creation of Interest Invoices

Receipts from Customers

Bank Accounts

Creating Receipt Sources

Creating Receipt Classes

Entering Receipts and Applications

Receipt Write-Off

Receipt Accounting

Receipt Batches

Manual Quick, Regular Receipt Batches

Auto Cash Rule Sets

Application Rule Sets

Manual Quick Cash

Posting Quick Cash and Auto Applications

Receipt Batches Accounting

Receipt Accounting Cycle

Unidentified Receipts

Unapplied Receipts

On Account Receipts

Applied Receipts

Remitted Cash

Cash/Bank Account

Refund

Receipt Refund

Credit Memo Refund

Auto creation of Payables Invoices for Refund

Refund Accounting

Chargebacks

What is Chargeback

Chargeback Transaction Type

Receivable Activities for Chargeback

Chargeback Transaction Flow

Chargeback Accounting

Creating AR OU from Scratch

Creating an Operating Unit

Setting up Responsibilities

Profile Options

Receivables Mandatory Setup Tasks

Replicating Seed Data

Sharing Customer Sites and Bank Accounts

Test OU by entering Transactions and Receipts

Lockboxes

What is a Lockbox

Transmission Formats

Setting up bank Accounts

Setting up Lockboxes

Setting up Receipt Classes/Methods

Setting up Receipt Sources

Validating Receipts

Loading from TEXT file to Lockbox Interface

Importing Receipts from Lockbox Interface

Applying Receipts to Invoices Automatically

Receipt Accounting

Sample Lockbox Import (2)

Define Lockbox

Define Transmission Format

Creating SQL*Loader Control File

Creating Data File

Copying Control File on Server

Run Lockbox Interface

View Generated Receipt Batches

View Generated Receipts

View Receipt Applications

Lockbox Data File Creator

Data File Creator Spreadsheet

Download Data File Creator Spreadsheet

Identify and Enter Data

Generate Data File

Multi-Fund Receivable

What is Multi-Fund Accounts Receivables (MFAR)

Using Receivables OU for Multiple Companies

MFAR and Subledger Accounting

MFAR Transaction Flow and Accounting

Customer Statements

Creating Statement Cycles

Setting up Customer Sites for Statements

Standard Messages and Aging Buckets

Setting up Statement Options

Generate Customer Statements

Bills Receivable

BR Transaction Types

BR Transaction Sources

BR Receipt Classes

Setting up Customers for BR

System Options and Profile Options

Bills Receivable Transactions

BR Transaction Flow

Exchanging BRs against Invoices

Creating BRs Manually

Maturity and Risk Program

BR Transaction Flows

BR Accounting

Customer/Supplier Netting

Netting Bank Accounts

Netting Receipt Classes

Mandatory Setup Tasks for Netting Process

Netting Agreements

Transaction Flow of Netting Process

Netting Settlement

Auto creation of Netting Receipts and Payments

Auto Invoice (Order to Invoice)

Sales Order to Invoice Flow

Setting up Inventory Item

Setting up Item Costs

Cost Manager

Transaction Types in Order Management

Workday Calendar

Sales Order

Create and Book Sales Order

Pick-Release

Deliveries

Ship Confirm

Auto Invoice Program

Generation of Invoice from Shipment

Accounting of Shipment

Accounting of Invoice

COGS and Revenue

Deferred COGS and COGS Account

Revenue Recognition

Cogs Recognition

Customer Acceptance

What is Customer Acceptance

Why Customer Acceptance is part of Auto Invoice

Pre-Billing

Post-Billing

Implicit Acceptance

Explicit Acceptance

Implicit Acceptance

Revenue Contingencies

Setting up Expiry Period

Expiry of Specified Period After Shipment

Recording Customer Acceptance Implicitly

Explicit Acceptance

What is Explicit Acceptance

Revenue Contingencies

Setting up Explicit Acceptance

Pre-Billing Contingencies

Revenue Contingencies

What is Pre Billing Contingency

Deferring Invoicing until Customer Acceptance

Customer Acceptance Fulfillment

Invoice Generation from Sales Order

Post-Billing Contingencies

Revenue Contingencies

What is Post Billing Contingency

Deferring Revenue Recognition

Customer Acceptance Fulfillment

Invoice Generation from Sales Order

Deferring Invoice Generation

Setting up Pre-Billing Contingency

Create and Book Sales Order

Pick-Release

Ship Confirm

Customer Acceptance Fulfillment

Generate Invoice

Recognize Revenue

Recognize COGS

Deferring Revenue Recognition

Setting up Post-Billing Contingency

Create and Book Sales Order

Pick-Release

Ship Confirm

Generate Invoice

Deferred COGS and Unearned Revenue

Customer Acceptance Fulfillment

Recognize Revenue

Recognize COGS

Advanced Collections

Collections Administrator

Collections Agent

Setting up Administrator and Agent Responsibilities

Setting up Roles for Administrator and Agent

Collections Workbench

Collections Administration

Dunning Letters

Setting up Operations, Transactions and Collections Method

What is Dunning

Creating Dunning Templates

Creating Dunning Plans

Setup Tasks for Dunning Process

Customer Scoring Engine

Generating Dunning Letters

Past Due Dunning

Staged Dunning

Collection Strategies

What are Collection Strategies

Setting up Operations for Strategies

Setting up Transactions for Strategies

Setting up Collection Method

Strategy Work Items

Creating Strategies

Customer Scoring Components

Customer Scoring Engine

Running Scoring Engine for Delinquency

Running Scoring Engine for Score Determination

Strategy Management

iReceivables External

What is iReceivables External

Self Service Customer Users

Customers logging into Receivables

Setting up iReceivables External

Setting up Customers for iReceivables External Access

Mandatory Setups

Enabling/Disabling Functions

Setting up iReceivables Responsibility

Setting up iReceivables External Users

Enabling/Disabling Functions (E.g. Dispute)

iReceivables External Functions

What Customers can do using our Instance

Customer Statements

Printing Invoices

Viewing Statement of Account and Aging Summary

Paying Invoices Online by Credit Cards/Bank Transfers

Applying Payments/Credits to Invoices

Disputing Invoices

How customers can dispute Invoices

Transaction Flow for Disputes

Using AME for Approving Disputed Invoices

Credit Memo Generation

iReceivables Internal

What is iReceivables Internal

Account Management using iReceivables Internal

Setting up iReceivables Internal

Accessing iReceivables Internal

Analyzing Customer Aging

iReceivables Internal Functions

What Collection Agents can do on behalf of Customers

Customer Statements

Apply Credits

Online Invoice Payments (Credit Cards, Bank Transfers)

Recording Disputes

Dispute Approval Workflow

Aging Analysis and Recovery